A disabled woman was refused a spot on a council’s housing register despite being housebound because her home is not wheelchair accessible.
Thanet District Council dismissed an application by a mother and her disabled daughter for a new home, saying their hilly neighbourhood “would not constitute a need to move”.
The Local Government Ombudsman (LGO) found the council failed to take into account letters sent by the disabled daughter’s GP and ruled the authority was “at fault”.
A report said the daughter was unable to push herself in a wheelchair and the mother had significant mental health problems and both wanted to move nearer other family members for help.
Following the LGO decision, the council accepted the findings and put the pair, who have not been named, on the housing register.
A council spokesman said: "We have completed the specific actions recommended.”