Uber

  1. Uber starts new Thames river boat service

    Uber Boat

    Uber has joined up with Thames Clippers for the launch of its new service, Uber Boat.

    The service, which commences in London on Monday, will allow users to purchase tickets for Thames Clippers boats in advance through the Uber app and then use QR technology to board.

    The payment will be processed using Uber account details.

    Passengers will be able to use the service across a fleet of 20 boats on the River Thames, with departures from 23 piers across London.

    Thames Clippers' users can still purchase tickets via the existing methods, including touching in and out with contactless or Oyster and via its own ticketing app.

    Uber had its London private hire operator's licence revoked by Transport for London (TfL) in 2017 due to safety concerns.

    It was eventually granted a 15-month licence following an appeal, however TfL refused the ride-sharing firm's application for another new licence late last year after at least 14,000 trips were made with drivers who were not the ones shown on the app.

    An appeal against the decision is still ongoing

  2. Uber to launch London boat service

    A Thames Clipper passenger riverboat service heads towards downrive

    Uber is to launch a commuter boat service in London through a partnership with river bus operator Thames Clippers.

    The minicab hailing app lost its licence to operate in London in 2017 but has been granted extended permission to operate while it challenges the decision through the courts.

    TfL announced in November last year that it considered Uber "not fit and proper" to hold a operator's licence.

    Uber's regional general manager for northern and eastern Europe, Jamie Heywood, said: "Many Londoners are looking for new ways to travel around the city, particularly when they start commuting back to work.

    "Later this summer we will launch the Uber Boat by Thames Clippers in London as a means for people to arrange travel on the river and road, all through the Uber app."

    Branded vessels will operate on the River Thames between Putney and Woolwich later this summer.

    It will be Uber's first permanent commuter boat service and will be bookable via its app.

    Thames Clippers co-founder and chief executive Sean Collins said: "The new partnership sees Thames Clippers and Uber, who both pride themselves on safety, reliability and comfort, come together.

    "It will allow us to link the two travel modes of river and road, providing Londoners and visitors with even more options to commute, visit, explore and enjoy our city by river."