The new boss of Northern Trains says it could take up to two years to solve the problems that led to major disruption for passengers across the region.
Transport Minster Grant Shapps announced yesterday that Arriva, which ran train operator Northern, is to have its franchise taken away from them by the government.
As a result, from 1 March Northern services will transfer from Arriva Rail North to Northern Trains Limited, a newly formed subsidiary of the Department for Transport's operator of last resort.
Robin Gisby, the chairman of Northern Trains, said: "It's going to be tough.There's an awful lot to sort out here. It's going to take a year or two to really restore it.
"[But] we will hit this very hard from 1 March, and first and foremost we will do all we can to improve performance for passengers."
