Black Friday

No Black Friday boost for supermarkets

Black Friday signs in shop
Getty Images

Back to those supermarket figures.

Black Friday failed to give UK grocers the pep up they hoped for.

The number of people claiming to take advantage of Black Friday this year fell to 53% from 57% last year, with signs of "promotion fatigue" among consumers, an increased scepticism regarding the value of the deals on offer, and some retailers pulling back from the day all together.

Fraser McKevitt, head of retail and consumer insight at Kantar, said: "We're yet to see consumers ramp up their spending in the run-up to Christmas and, as anticipated, Black Friday only brought a limited boost for the grocers."

London has most online purchases on Black Friday

Royal Mail vans
Reuters

Shoppers in central London and towns in Wales and Scotland made the most online purchases on Black Friday and Cyber Monday, new research suggests.

The Royal Mail said the most prolific shoppers over the two days were in the capital, along with Kirkwall and Lerwick in Scotland and Llandrindod Wells in Wales.

The report was based on an analysis of parcels accepted into the Royal Mail network between the end of November and 3 December, weighted against the number of delivery points.

A Royal Mail spokesman said "We take the planning for the festive period very seriously and start preparing for the next year the moment the current one is over."

Black Friday sales volumes up 7%

Black Friday sales
Getty Images

Black Friday sales climbed more than 7%, according to Barclaycard.

The plastic card company said sales volumes for the full week of Black Friday - Monday 25 November to Monday 2 December - were up 7.14 per cent compared to last year.

on Black Friday itself sales volumes were up 7.2%, while sales value climbed 16.5%.

The shopping spree continued though to the so-called Cyber Monday yesterday where sales increased 6.9% compared to 2018 data.

These figures show that consumers have not only been buying more, but also spending more which will come as welcome news to the retail sector," said Rob Cameron of Barclaycard.

Glitch causes problems for Black Friday Superdrug shoppers

Superdrug store
Superdrug

Fed-up Superdrug shoppers have taken to social media after being charged for online purchases though orders were never placed.

Some customers complained about missing out on Black Friday deals but seeing money being taken from their accounts.

Others reported being charged multiple times, the Sun reports.

The health and beauty store blamed the problems on a "glitch in the payment system".

It tells the BBC: "We had a huge demand over the weekend for our Black Friday offers - we knew they were going to be popular and put plans in place in terms of customer service and IT support to help everyone’s orders go through.

"Unfortunately we know some customers have had trouble when placing their order and would like to apologise for any inconvenience caused to those affected.

Some orders were not accepted, but Superdrug’s payment system set-aside the money in customers’ accounts.

"This means Superdrug did not take payment and the money will be released back to the customer."

Boohoo trumpets record Black Friday weekend

Boohoo models
Boohoo

Online fashion firm Boohoo had a record performance across the Black Friday weekend, it said.

The company is "comfortably in line" with forecasts for the rest of the year, having posted a 43% jump in revenues in the six months to the end of August.

It added that its recently acquired brands - Karen Millen, Coast and MissPap - have all been "successfully integrated" onto its platform.

Analysts at Liberum said: "That Boohoo has had a record Black Friday is not, in itself, unexpected for a growth company.

"However it is pleasing given discounts this year were typically a blanket 30% off for the Boohoo brand rather than last year's 'up to 60% off'."

Its share climbed almost 3% in morning trading.