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Business reporter, BBC News
The number of people out shopping in the UK in November dropped to its lowest level since the 2008 recession, retail researchers say.
Footfall at shopping centres, retail parks and High Streets fell 3.2%, according to analysis firm Springboard.
The figures showed the Black Friday effect was driving more shopping online during a longer period, the firm said.
The decline was "indisputable evidence" that Black Friday was of no benefit to physical stores, it added.
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People might be shopping for Christmas - there are only 14 more days to go - but they may not be doing it on the High Street, according to dismal figures from Springboard, which show footfall dropped by 3.2% in November.
Diane Wehrle, its marketing and insights director, says: "These figures are the worst footfall figures that Springboard has recorded since the recession and we're not actually in recession.
"It's clear that something significant is happening out there in consumer demand. It has really railed back this year."
Westfield's two London shopping centres said Black Friday boosted its visitors number by 7% over the weekend.
The White City and Stratford sites attracted 910,000 bargain hunters, according to the Evening Standard.
Owner Unibail-Rodamco-Westfield said that Stratford attracted a record 50 million visitors in the last year, up up from 49.5m in the previous 12 months.