The levels of Hackney Council staff reporting bullying and harassment have "dropped right away" over the past year, the borough's chief executive has revealed.
At a meeting on Tuesday, chief executive Tim Shields provided an update on its workforce, two years after allegations of intimidation, discrimination and racism within Hackney Council’s call centre were published by trade unions.
An independent report, which was itself challenged by unions, did not confirm these allegations, but found at the time that poor working relationships in the department were found to be such as to have a “major impact on staff morale and service delivery”, and called for “urgent steps” to be taken to address problems with management culture and working practices.
Mr Shields said since the report "a lot of intense work" within the teams has moved things on "substantially".
“Throughout 2019 and into early 2020, despite having staff helplines ability to report bullying and harassment through a third party, during 2019 and early 2020 I’m only aware of one or two cases," he said.
He added the drop in bullying claims could be due to the level of home-working during the coronavirus pandemic.
According to Mr Shields, unions are now more engaged in policy work to prevent harassment and bullying.