Boots UK

Boots hires 500 drivers due to prescription surge

Greig Watson

Reporter, BBC News Online

Boots has recruited an extra 500 drivers to help it deliver prescriptions across the UK during the coronavirus pandemic.

The Nottingham-based company said it had gone from delivering 90,000 prescriptions a week to an estimated 150,000.

Boots delivery

Throughout March, Boots said they hired an average of 80 drivers a day - up from an average of one per day over the last six months.

Along with the new employees, the pharmacy chain has added 400 new vehicles to its fleet and introduced prescription delivery in another 40 stores.

Coronavirus: Boots boss speaks of 'daunting' job

Samantha Noble

BBC News Online

A boss at Boots said her role has been "daunting" as sales of certain products surged by 1000% as people scrambled to get their hands on must-have items.

Hand sanitisers, soap, cough and cold medication, incontinence products, paracetamol, thermometers, tissues, baby milk, hand cream, and dental and feminine care products are among the items that have been flying off the shelves.

Boots imposed limitations on these so customers could only buy a certain amount.

Tracey Clements, chief operating officer at the Nottingham-based company, said she was making the biggest decisions of her career on an hourly basis, which can be "quite daunting" but she is surrounded by a "great team".


She said customers have put up posters at some Boots stores saying, "Thank you for keeping us safe" with some staff members doing 20-hour shifts.

Boots stores remain open but beauty employees were asked to go home as the company decided they should be treated as non-essential.

Ms Clements said the company has had to recruit "a lot" of people into its warehouses, distribution centres and also its warehouse in Burton-upon-Trent due to a significant increase in its online business.

Mothercare products to live on at Boots

Mothercare clothes
Getty Images

Troubled baby and kidswear retailer Mothercare has agreed a franchise deal with Boots.

The pharmacy chain will flog Mothercare-branded clothing and home and travel products such as pushchairs and car seats at branches and online.

Mothercare is closing down its UK stores but boss Mark Newton-Jones said: "Today’s announcement is fantastic news for the brand and the millions of Mothercare customers across the UK.

"In Boots, another much-loved British heritage brand, we believe that Mothercare has found the right home in the UK."