TalkTalk Group

Ticker TALK

Today's data summary

Market closed
% change
Price Pence
As of 15:39 20 Apr 2021
Market cap. Pound sterling
1,110.74 million
As of 19:43 20 Apr 2021

Latest updates

  1. Data centre fire leads to internet and phone woes

    A fire at a data centre in Newcastle has caused problems with the internet and phone lines across parts of the North East.

    Internet provider TalkTalk said the issue had occurred in a part of the Virgin Media network and it had been working hard to fix the "cable break".

    BT's service status website also confirmed it had been affected by an outage in the Newcastle and Jesmond areas.

    The problem began just before midday, and was described as particularly troublesome given the number of people still working from home.

    It has now been resolved and TalkTalk thanked users for their patience.

    View more on twitter
  2. Good morning!

    Welcome to Business Live.

    Today is the day - the UK will officially leave the European Union at 23:00 this evening. Nothing will change immediately as the country will now enter a transition period to reach a trade deal by the end of the year.

    The coronavirus has been declared as a global health emergency but its effect on the global economy is still unknown - not withstanding ghoulish comments by US commerce secretary Wilbur Ross.

    TalkTalk reports its results today and energy company SSE and drinks-maker Britvic will provide trading updates.

    In the US, oil giants ExxonMobil and Chevron release figures as will construction equipment firm Caterpillar.

    Do get in touch. Email Business Live

  3. TalkTalk sells fibre network for £200m

    Fibre optic cables

    TalkTalk has agreed the £200m sale of its FibreNation fibre network business to CityFibre, a company backed by Goldman Sachs.

    The sale of the business had been delayed last year when the Labour Party said it would nationalise BT's Openreach network if it won the general election.

    However, the removal of that potential scenario cleared the way for the deal to go through.

    TalkTalk chief executive Tristia Harrison said the deal was "good news for TalkTalk, and good news for Britain and its full fibre roll-out ambition".

    "Our investment over the last five years and the excellent work delivered by the FibreNation team, combined with CityFibre's well-established platform, will support wide geographic reach of full fibre and further drive competition in the market."

  4. TalkTalk trading as planned


    Tristia Harrison, chief executive of TalkTalk, says trading in the first half "is in line with our plan".

    Revenue is up 1.3% to £387m and cost savings are on track.

  5. TalkTalk service named 'worst' again


    TalkTalk has failed to improve its standing on customer complaints in Ofcom's annual survey - the broadband provider has come bottom of the table for the third year running.

    In 2017 it shared the honour with Virgin Media, but in 2018 and 2019 the prize was all TalkTalk's.

    Its customers were most likely to be unhappy with the outcome of complaints.

    A spokeswoman for TalkTalk said the data showed an "improving trend" on the number of complaints.

    Read more.

  6. London movers

    Metro bank branch

    There was some respite for Metro Bank on the stock market after heavy falls sparked by errors in the way it was accounting for some of lending.

    The shares gained 10.4% - lifting off record lows reached on Thursday.

    They ended around 1,200p - still well off the levels around 2,200p they had been trading at before the accounting issue emerged.

    Talk Talk ended 4.7% lower after it told the stock market its full-year core income will fall short of analysts' expectations, and its own previous guidance, by between £10m and £15m.

  7. TalkTalk warns profits will miss forecasts

    TalkTalk logo

    Broadband operator TalkTalk has said its full-year core income will fall short of analysts' expectations, and its own previous guidance, by between £10m and £15m.

    Analysts had predicted core earnings of £259m but TalkTalk says that figure will now be between £245m and £250m.

    A spokesman for TalkTalk said it is due to changes in how the firm reports revenue from connection fees as well as investment in its network.

    In a trading update, the company said it had added 44,000 customers in its third quarter, taking the total to 4.2 million.