Online shopping

The cover of Montgomery Ward & Company's 1904 mail order catalogue, Chicago, 1904.

Tim Harford

Presenter, 50 Things That Made the Modern Economy

By offering a range of goods at low prices, mail order helped transform middle-class life.

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Iain Taylor, who writes fake reviews, sits at his laptop

Matthew Cannon, Francesca Gillett & Patrick Evans

BBC News

Two people explain why they post made-up reviews, while psychologists deconstruct the power of the review.

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CEO Secrets: Sex toy boss shares his tips
Richard Longhurst, co-founder of Lovehoney, a sex toy business, shares his business advice.
McCann family

Tom Espiner

Business reporter, BBC News

Many UK independent shops are coming out fighting when it comes to the big online players.

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