Rossendale Borough Council

A third of the seats in Rossendale were up for election this year. Find out more about these elections.

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Ombudsman criticises council over woman's taxi licence delay

Paul Burnell

BBC News

A council criticised by an ombudsman after a woman had to wait 16 weeks for a taxi licence has received a further reprimand from the watchdog.

Rossendale Council Offices
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In July last year Local Government Ombudsman Michael King published a report recommending that Rossendale Borough Council should pay the woman £350 after finding it could not cope with the high volume of applications it received.

In a further report, he said the council refused to comply with his recommendations after officers "misrepresented" his investigation and gave "inaccurate advice" to councillors.

He said the council decided not to accept his finding of "fault causing injustice", but did not apply for a judicial review - which is the only way the authority challenge an ombudsman.

Mr King said the council should comply with his report and pay the £350, and also do the same for other people "similarly affected".

The ombudsman said he was left "particularly disappointed" by the authority's actions.

The BBC has approached the council for a comment.