Digital literacy

How to avoid a cyber scam

What's the best way to protect your money in the digital age?
Many countries are moving towards cashless payment systems. In India too, the trend is picking up. Cards, online banking, digital wallets and other digital payment systems are quite popular.

But this also puts users at risk, as cybercriminals target unsuspecting consumers with different kinds of financial frauds. From ATM fraud to social engineering – where someone tries to extract personal information like a password from you – cyber scams are everywhere.

How can you avoid becoming prey to one? #WorklifeIndia asks how you can protect your money in the digital age.

Presenter: Devina Gupta

Contributors: Subimal Bhattacharjee, cybersecurity policy consultant; Puneet Bhasin, advocate and cyber law expert; Trishneet Arora, ethical hacker, CEO – TAC Security Solutions
Is Africa prepared for the digital age?
The World Economic Forum discusses whether Africa is prepared for the fourth industrial revolution.

How is the mobile revolution transforming India?

Can digital inclusion be achieved across the whole country?
There are 450 million smartphone users in India - the second-highest number globally, behind only China.

Dirt-cheap data and affordable mobile phones are driving this boom in connectivity. It’s bringing key services like healthcare, education and banking to millions, and for both local and foreign companies, India is becoming a preferred market for their next billion users.

Yet parts of India remain under-penetrated with lack of infrastructure and connectivity. A significant population is still in the dark.

#WorklifeIndia asks how the mobile revolution is transforming India and impacting our lives, and how digital inclusion can be achieved. 

Presenter: Devina Gupta

Contributors: P Balaji, chief regulatory and corporate affairs officer, Vodafone Idea Limited; Rudra Dalmia, executive director, Paytm Mall; Tanvi Sharma, telecom analyst, Counterpoint Research

Digital Future: the New Underclass

Dr Josie Barnard investigates the deep social divides created by the digital world.
Dr Josie Barnard investigates the deep social divides created by the digital world.

Whether booking a flight to go on holiday or ordering a takeaway, digital technology is so embedded in everyday life that it's easy to assume everyone is on a level playing field. Or that those who aren't are part of an older generation who didn't grow up with computers. But that's a dangerous assumption. 

22% of the British population lack the digital skills they need to get by day-to-day. That's more than one in five people who struggle with signing their child up to school, filling in a tax return, or even using a smartphone to make a call. And as more and more essential services move online, falling behind the pace of change carries severe consequences. 

For young people., the risks of being left behind are buried under the assumption that they are digital natives - that they have supposedly grown up with an innate ability to use digital technology. But as the number of smartphone-only households grows, millions of children are in danger of their digital world shrinking around a tiny touchscreen. 

Dr Barnard asks if this is simply a question of affordability and motivation, or whether more complicated factors are at play. She speaks to people struggling to find space at public computer banks to complete their Universal Credit forms, and a group who are jumping hurdles to get online because of their severe dyslexia, and gets behind the screens of smartphone-only teenagers to find out how the kind of device and the way we use it can be just as detrimental as not having it at all.  

Presenter: Dr Josie Barnard
Producer: Emma Barnaby
Executive Producer: Deborah Dudgeon

A Whistledown production for BBC Radio 4