Whirlpool

Washing machine owners must re-check for fire risk

Washing machine
Whirlpool

Owners of Hotpoint and Indesit washing machines may have to check again to see whether their model is on a recall list of fire-prone appliances.

An extra three models have been added to the host of machines that may catch fire owing to an overheating door mechanism.

It means that 5,000 more machines are being added to the 519,000 the company is trying to locate.

The company said adding to the list was common in the recall process.

Good morning!

Welcome to Business Live and a historic week - on Friday, the UK will officially leave the European Union.

In the meantime, for investors the focus is on Coronavirus and what effect the spread of the virus could have on the global economy.

It is looking far from a safe bet that the Bank of England will announce a cut to the interest rate on Thursday.

The UK government will this week make a decision Huawei technology in the country's 5G network, amid pressure from the US not to do so.

And today Whirlpool will release its latest results, which are likely to include an impact from having to recall half a million Hotpoint or Indesit washing machines in the UK.

As always, we'd love to hear from you. Email Business Live at bizlivepage@bbc.co.uk

Danger washing machine repair dates to be revealed

Hotpoint washing machine
Whirlpool

Owners of fire-prone Hotpoint and Indesit washing machines will learn in the coming days how long they must wait for a replacement or repair.

Most fear many more weeks without a functioning machine, having already gone through Christmas and New Year unable to put clothes on a hot wash.

Some 519,000 machines sold since 2014 are subject to the recall, owing to an overheating door locking system.

Whirlpool, which owns the brands, said repairs would start on Monday.

Read more here

All you need to know about the Whirlpool washing machine recall

Alex had had to wash all her mum's clothing since the fault was revealed in December

MPs warn Whirlpool over washing machine fires

Whirlpool logo
Reuters

A group of MPs have written to Whirlpool calling the company's advice to customers "completely naive and unsustainable" after it told the public not to use some of its washing machines over a fire risk.

The letter warned: "Reputation is hard won and easily lost but Whirlpool seem to have little regard for theirs."

In a statement, the letter's author, Yvonne Fovargue, who chairs the parliamentary group for consumer protection, said: “Whirlpool's advice to affected customers simply not to use the machines until repaired or replaced is wholly inadequate, particularly in the busy holiday period when families are at home."

"Nor is there any excuse for the fact that the helpline was unavailable when the recall was announced and that the website crashed within minutes."