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French Covid app relaunches to bumpy start

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  • Coronavirus pandemic
image copyrightTousAntiCovid

France has launched a new version of its troubled Covid-tracing app to a rough start plagued by server issues.

Renamed as "TousAntiCovid" - Everyone Against Covid - it is an update to the StopCovid app, which was never widely adopted among the population.

The new version was downloaded more than 500,000 times in the hours following its launch.

But that surge in popularity led to stability issues, with many unable to activate the app.

Only about 2.5 million people have downloaded the app since its initial launch in June - with even Prime Minister Jean Castex admitting he had not done so.

The relative boom in download numbers remains smaller than other countries' apps. The NHS Covid-19 app for England and Wales, for example, was downloaded more than one million times in its first 24 hours.

media captionWATCH: What is contact tracing and how does it work?

The new version of the app launched as France extended its overnight curfews, with Mr Castex declaring that "the second wave is now under way".

The country announced 41,622 new cases - a national record since the pandemic began.

Teething troubles

TousAntiCovid was revealed in a surprise announcement by Mr Castex on morning television, 10 days before its release.

It was made available for download on Thursday evening and topped the national Apple app store chart for free apps - but quickly suffered from teething issues.

French users posting on social media reported not being able to access the app, being stuck on its home page, missing text or text in English rather than French. Others were unable to activate the app, getting error messages.

France's digital minister Cedric O told television station France 2 on Friday morning that the issues were caused by a flood of too many people using the system at once - but claimed the problem had been fixed overnight.

Health officials are characterising the rebranded app as an "enriched" version of the original StopCovid app.

The update has new visuals, an "information centre" with statistics news about local measures, and integration with services such as travel certificates used to move around areas affected by curfews.

French officials are planning to add a QR-scanning system for restaurants and other venues, similar to the system used by the NHS app and others, to help keep a record for contact tracing.

data in detail

Scroll table to see more data

*Deaths per 100,000 people

US 266,846 81.6 13,480,283
Brazil 173,120 82.6 6,335,878
India 137,621 10.2 9,462,809
Mexico 105,940 84.0 1,113,543
UK 58,448 87.1 1,629,657
Italy 55,576 91.7 1,601,554
France 52,325 80.5 2,218,483
Iran 48,246 59.0 962,070
Spain 45,069 96.5 1,648,187
Russia 39,491 27.1 2,275,936
Argentina 38,730 87.3 1,424,533
Colombia 36,766 74.0 1,316,806
Peru 35,923 112.3 962,530
South Africa 21,535 37.3 790,004
Poland 17,150 45.2 990,811
Indonesia 16,945 6.3 538,883
Germany 16,694 20.1 1,070,092
Belgium 16,645 145.0 577,345
Chile 15,410 82.3 551,743
Turkey 13,746 16.7 638,847
Ecuador 13,461 78.8 192,685
Ukraine 12,952 29.3 764,841
Iraq 12,258 31.9 552,549
Canada 12,147 32.8 381,557
Romania 11,331 58.1 475,362
Netherlands 9,379 55.0 523,640
Bolivia 8,957 78.9 144,708
Philippines 8,392 7.9 431,630
Czech Republic 8,295 77.8 523,298
Pakistan 8,091 3.8 400,482
Sweden 6,681 67.0 243,129
Egypt 6,650 6.8 115,911
Bangladesh 6,644 4.1 464,932
Saudi Arabia 5,896 17.5 357,360
Morocco 5,846 16.2 356,336
Hungary 4,823 49.7 217,122
Switzerland 4,815 56.5 327,072
China 4,743 0.3 92,902
Portugal 4,505 43.9 298,061
Guatemala 4,171 24.2 122,062
Bulgaria 4,035 57.2 145,300
Tunisia 3,260 28.2 96,769
Austria 3,184 35.8 282,456
Panama 3,079 73.7 165,806
Honduras 2,918 30.4 108,253
Israel 2,865 34.2 336,846
Jordan 2,751 27.6 219,430
Bosnia and Herzegovina 2,681 80.7 87,901
Algeria 2,431 5.8 83,199
Greece 2,406 22.9 105,271
Dominican Republic 2,331 21.9 143,988
Moldova 2,304 56.9 107,364
Armenia 2,193 74.3 135,967
Japan 2,082 1.6 149,645
Ireland 2,053 42.6 72,544
Kazakhstan 1,990 10.9 132,348
Myanmar 1,941 3.6 90,713
Croatia 1,786 43.0 128,442
Afghanistan 1,774 4.8 46,498
North Macedonia 1,763 84.6 61,878
Paraguay 1,756 25.2 82,424
Costa Rica 1,726 34.5 139,638
Ethiopia 1,706 1.6 110,074
Serbia 1,604 23.0 175,438
Nepal 1,508 5.4 233,452
Kenya 1,469 2.9 83,618
Slovenia 1,435 69.1 75,814
Oman 1,423 29.5 123,699
Azerbaijan 1,392 14.0 121,176
Georgia 1,303 32.6 139,343
Kyrgyzstan 1,275 20.2 73,178
Sudan 1,249 3.0 17,810
Libya 1,183 17.7 82,809
Nigeria 1,173 0.6 67,557
Belarus 1,158 12.3 136,647
El Salvador 1,114 17.4 38,405
Lebanon 1,018 14.8 127,944
Kosovo 1,016 55.1 39,596
Australia 908 3.6 27,912
Venezuela 897 3.1 102,394
Kuwait 880 21.3 142,635
Slovakia 839 15.4 105,929
Denmark 837 14.6 80,481
Albania 810 28.1 38,182
Palestinian Territories 732 15.1 85,647
Yemen 619 2.2 2,191
Uzbekistan 610 1.9 73,094
United Arab Emirates 572 5.9 168,860
South Korea 526 1.0 34,652
Lithuania 506 18.1 61,325
Montenegro 499 79.5 35,265
Cameroon 437 1.7 24,445
Syria 417 2.5 7,887
Finland 399 7.2 24,912
Malaysia 360 1.1 65,697
Zambia 357 2.1 17,647
Angola 348 1.1 15,139
Bahrain 341 21.7 86,956
Senegal 333 2.1 16,089
DR Congo 333 0.4 12,772
Norway 332 6.2 36,150
Ghana 323 1.1 51,667
Luxembourg 321 53.1 34,678
Zimbabwe 277 1.9 10,034
Jamaica 257 8.8 10,763
Madagascar 251 1.0 17,341
Qatar 237 8.5 138,833
Haiti 233 2.1 9,294
Latvia 206 10.7 17,075
Uganda 205 0.5 20,459
Malawi 185 1.0 6,028
Mauritania 177 4.0 8,601
Bahamas 163 42.3 7,541
Nicaragua 160 2.5 5,784
Mali 156 0.8 4,710
Namibia 151 6.2 14,380
Guyana 151 19.4 5,406
Guadeloupe 149 37.3 8,344
Belize 148 38.6 5,854
Malta 137 31.2 9,873
Cuba 135 1.2 8,284
Ivory Coast 132 0.5 21,331
Mozambique 131 0.4 15,701
Gambia 123 5.4 3,742
Eswatini 122 10.7 6,419
Trinidad and Tobago 120 8.6 6,669
Sri Lanka 118 0.6 23,987
Estonia 118 8.9 12,308
Suriname 117 20.3 5,312
Somalia 113 0.8 4,451
Cape Verde 105 19.3 10,761
Chad 101 0.7 1,688
Congo 94 1.8 5,774
Tajikistan 86 0.9 12,194
Equatorial Guinea 85 6.5 5,153
Liberia 83 1.7 1,595
Uruguay 77 2.2 5,857
Guinea 76 0.6 13,119
Andorra 76 98.7 6,745
French Polynesia 75 27.0 14,372
Sierra Leone 74 1.0 2,412
Niger 72 0.3 1,548
French Guiana 70 24.7 11,204
Burkina Faso 68 0.3 2,886
Togo 64 0.8 2,974
Central African Republic 63 1.4 4,913
Djibouti 61 6.4 5,679
South Sudan 61 0.6 3,109
Gabon 60 2.8 9,214
Thailand 60 0.1 4,008
Cyprus 49 4.1 10,565
Rwanda 49 0.4 5,934
Mayotte 49 18.9 5,181
Channel Islands 48 28.2 1,299
Maldives 46 8.9 13,011
San Marino 46 136.2 1,612
Aruba 45 42.5 4,845
Guinea-Bissau 44 2.3 2,441
Lesotho 44 2.1 2,109
Benin 43 0.4 3,015
Réunion 40 4.5 8,054
Martinique 40 10.6 5,413
Vietnam 35 0.0 1,347
Botswana 34 1.5 10,742
Singapore 29 0.5 58,218
Iceland 26 7.7 5,392
New Zealand 25 0.5 2,059
Saint Martin 25 67.1 1,066
Isle of Man 25 29.7 369
Tanzania 21 0.0 509
Sao Tome and Principe 17 8.1 991
Liechtenstein 16 42.2 1,270
Diamond Princess cruise ship 13 712
Mauritius 10 0.8 504
Bermuda 9 14.3 260
Taiwan 7 0.0 675
Papua New Guinea 7 0.1 656
Comoros 7 0.8 611
Barbados 7 2.4 276
Turks and Caicos Islands 6 15.9 748
Gibraltar 5 14.8 1,020
Curaçao 4 2.5 2,379
Antigua and Barbuda 4 4.2 141
Monaco 3 7.8 609
Brunei 3 0.7 150
Cayman Islands 2 3.1 274
Saint Lucia 2 1.1 259
Fiji 2 0.2 42
MS Zaandam cruise ship 2 9
Burundi 1 0.0 688
Saint Barthelemy 1 10.2 147
British Virgin Islands 1 3.4 71
Montserrat 1 20.0 13
Western Sahara 1 0.2 10
Mongolia 0 0.0 801
Eritrea 0 0.0 577
Faroe Islands 0 0.0 503
Bhutan 0 0.0 410
Cambodia 0 0.0 326
Seychelles 0 0.0 183
St Vincent and the Grenadines 0 0.0 85
Dominica 0 0.0 85
Grenada 0 0.0 41
Laos 0 0.0 39
New Caledonia 0 0.0 33
Timor-Leste 0 0.0 30
Vatican 0 0.0 27
Saint Kitts and Nevis 0 0.0 22
Greenland 0 0.0 18
Solomon Islands 0 0.0 17
Saint Pierre and Miquelon 0 0.0 16
Falkland Islands 0 0.0 16
Anguilla 0 0.0 6
Marshall Islands 0 0.0 4
Vanuatu 0 0.0 1

Please update your browser to see full interactive

This information is regularly updated but may not reflect the latest totals for each country.

** The past data for new cases is a three day rolling average. Due to revisions in the number of cases, an average cannot be calculated for this date.

Source: Johns Hopkins University, national public health agencies and UN population data

Figures last updated: 1 December 2020, 08:29 GMT

French Broadcaster BFMTV said that including the people who had installed it previously, there were now more than 3.3 million people who had downloaded the app.

That still lags far behind other nations - the England and Wales app has been downloaded more than 18 million times, while Germany's is estimated to have accumulated more than 19 million.

France's app is also different from that used by some of its neighbours. It uses a "centralised" system that sends the data from a phone to government computers to do the contact-matching.

That option was also once considered by the UK because it is thought to be helpful to epidemiologists analysing the data.

However, the more widely-used alternative - doing the matching on phones - is said to be more privacy-focused, which supporters believe could encourage more people to use it.

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  • Coronavirus: France extends overnight curfew as cases surge

  • Coronavirus: 'Ambitious target' for NHS contact-tracing app