Yahoo email fault hits BT, Sky and TalkTalk customers

Yahoo webmail Image copyright Yahoo

Yahoo says most of its email services are working again following a fault that affected users across the world for more than seven hours.

It had been impossible for people to send and receive messages using the platform or check their webmail accounts.

In the UK, the problem had impacted BT, Sky and TalkTalk's email accounts, which are powered by the firm.

Downdetector indicates that the problem began at about 07:00 BST.

"Most services are back online," Yahoo tweeted shortly after 14:30 BST.

"We are sorry for the inconvenience and thank you for your patience as we get everything back up and running."

The business is owned by the US communications firm Verizon.

Those with AOL accounts had also been affected.

Internet faults of one kind or another are not uncommon, but it is relatively unusual for them to last this long.

Some customers who have reported being able to access their accounts again, say that several hours-worth of emails appear to be missing.

Have you or your business been affected by the fault? If you have another, unaffected email account you can contact us:

Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways:

Or please use the form below:

Your contact details

If you are happy to be contacted by a BBC journalist please leave a telephone number that we can contact you on. In some cases a selection of your comments will be published, displaying your name as you provide it and location, unless you state otherwise. Your contact details will never be published. When sending us pictures, video or eyewitness accounts at no time should you endanger yourself or others, take any unnecessary risks or infringe any laws. Please ensure you have read the terms and conditions.

Terms and conditions

The BBC's Privacy Policy