A Cornwall bakery, which was fined after a council inspection found a mouse infestation, says it was a one-off and wants to reassure its customers of its "strict food hygiene practices".
Vicky’s Bread in Helston was forced to close for four days last January while it was cleaned and made pest proof.
Equipment was also found to be dirty and owners David and Victoria Harford were convicted of not maintaining an effective food safety management system.
In a statement, the couple told the BBC the problem happened during the 10-day Christmas break when the bakery was closed.
Quote Message: For more than 12 years, we have had an impeccable health and safety track record. We admit we got it wrong on this occasion and have since implemented new stringent processes. Since reopening we have been visited by the local environmental health officers and have passed every requirement.
Quote Message: We are proud of our successful business and want to take this opportunity to thank our loyal customers for their continuing support and reassure them of our strict food hygiene practices." from Vicky and David Harford Owners of Vicky’s Bread, Helston