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Summary

  1. Water chlorine problem hits thousands of homes in Derbyshire
  2. Residents in several areas told not to use water
  3. Severn Trent says problem will not be resolved before 12:00 on Saturday
  4. South Staffs Water customers unaffected

Live Reporting

All times stated are UK

Get involved

  1. Our live coverage across the day

    Gavin Bevis

    BBC Local Live

    That's the end of our live coverage of the water problems affecting parts of Derbyshire.

    Keep listening to BBC Radio Derby and watch East Midlands Today at 22:30 for the latest.

  2. No water until at least 12:00 on Saturday

    Gavin Bevis

    BBC Local Live

    Here's the full statement from Severn Trent Water on its announcement that normal service should be resumed at some point after midday tomorrow.

    The firm's spokesman would not be drawn on exactly how long it would be before water in affected postcodes would be safe to use.

  3. Severn Trent: End in sight for chlorine problem

    Gavin Bevis

    BBC Local Live

    Jonathan Smith, from Severn Trent Water, has just told us the company expects to have the system flushed by midday tomorrow.

    Severn Trent sign

    He said: "We’ll then get supply through and we’d hope that, subject to testing, we can look at returning everything to normal as soon as possible."

    He also said it was now safe for customers in affected postcodes to flush their toilets.

  4. Listen: Latest from Severn Trent

    Aleena Naylor

    Presenter, BBC Radio Derby

    We'll be speaking to a spokesman from Severn Trent Water on-air in the next few minutes. Listen live here.

  5. Water problems: Your comments

    Facebook

    Community-spirited Wendy Thornton commented on our Facebook page: "Can everyone make sure that disabled or elderly neighbours know and have water of some sort."

  6. Severn Trent narrows down affected postcodes

    Gavin Bevis

    BBC Local Live

    The newly-published list of individual postcodes affected by the chlorine issue is very useful as it significantly reduces the number of potential homes affected.

    For example, there are only two DE15 postcodes where residents are being told not to use water.

    Not such good news if you live in DE11 or DE73 though - dozens of postcodes are listed.

  7. Check if your postcode is affected

    Gavin Bevis

    BBC Local Live

    Severn Trent Water's website now has a full list of individual postcodes where residents are still being told not to use the water.

    You can check the list here.

  8. When will water be safe to use?

    Severn Trent Water has yet to give any indication on when its chlorine problems might be resolved.

    Severn Trent warning

    A spokesman for the firm said it would not be taking any chances with its customers' health.  

  9. Bottled water snapped up at shops

    Gavin Bevis

    BBC Local Live

    BBC Radio Derby reporter Heidi Booth took this photo of empty shelves at a shop in Hatton due to people snapping up bottles of water earlier.

    Empty shelves
  10. Water problems: Your comments

    Facebook

    Many of you have been letting off steam about today's water problems on our Facebook page.

    Shirley Goodall said: "Dad in de15 area, almost 83 years old, just phoned him ...too late has had his dinner and cups of tea. Not an Internet user or a local radio listener.....no note or phone call from the water company!"

  11. Video: Residents respond to water warning

    Gavin Bevis

    BBC Local Live

    BBC East Midlands Today has been speaking to some of those affected by today's chlorine issue in Derbyshire and Leicestershire.

    Video content

    Video caption: People explain how the chlorine problem has affected them
  12. Severn Trent 'contacting most vulnerable customers'

    In its most recent statement, Severn Trent Water said: "We believe around 3,700 customer are potentially affected in total, and we have been in touch with our most vulnerable customers to see what their needs are.

    "If you have any further health concerns then we recommend you contact your local GP or health professional."

  13. Video: Residents queue for emergency water

    Gavin Bevis

    BBC Local Live

    This was the scene outside Sainsbury's in Swadlincote a little earlier as Severn Trent handed out free bottles of water to those affected by this afternoon's chlorine problems.

    Video content

    Video caption: Severn Trent Water gives out free bottles of water
  14. Water problems: Latest from the Burton Mail

    Burton Mail

    Follow our live updates as South Derbyshire and Burton residents are told not to use their water supply.

  15. Water problems: Latest information

    Gavin Bevis

    BBC Local Live

    We're keeping Local Live running a little longer today to cover the water supply problems affecting Derbyshire. Here's the latest:

    • Severn Trent Water is warning people not to use their water if they live in five postcode areas - DE11, DE15, DE65, DE73 and LE65
    • The firm is investigating an issue with high chlorine levels at the Castle Donington reservoir
    • Free bottles of water are being handed out at Sainsbury's in Swadlincote
    • South Staffs Water customers are not affected
  16. South Staffs Water customers not affected

    Gavin Bevis

    BBC Local Live

    Here's an important piece of information from South Staffs Water...

    South Staffs Water

    The firm says: "If you have received a message regarding high levels of chlorine in the water supply in postcode areas DE11, DE15, DE65, DE73 and you are a South Staffs Water customer, your water supply is not affected by this issue and is safe to use."  

  17. Water problem: 3,700 homes affected

    Here's the latest the Derby Telegraph has on the Severn Trent Water problems.

    It says at least 3,700 properties have been affected.

  18. Water problem: Severn Trent hands out free bottles

    A spokesman for Severn Trent Water says the firm has been in touch with its most vulnerable customers to see what their needs are

    It is also making bottled water available to customers at Sainsbury’s in Swadlincote.