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Uber closes LA office and outsources to Manila

An Uber SUV waits for a client in the US
Getty Images

Uber has closed a customer support office in downtown Los Angeles, laying off around 80 workers. Some of the roles are expected to be moved to the company's operation in Manila in the Philippines.

Most of the staff affected worked on liaising with drivers, processing documents and dealing with account issues. The announcement comes as Uber has seen its losses grow as it faces challenges around the world.

An Uber spokesperson told the BBC: "In order to focus our resources on larger customer support centres, we are closing the Uber support office in downtown Los Angeles."