Complaints about poor customer service have risen to their highest level for 12 years, a survey says.
Read moreBy Kevin Peachey
Personal finance correspondent, BBC News

British Airways and Virgin Atlantic have teamed up with the UK's biggest airport for the pilot scheme.

British Airways and Virgin Atlantic have teamed up with the UK's biggest airport for the pilot scheme.

The US defence department is scrapping a cloud computing contract, which sparked a row between Amazon and Microsoft.

Tuesday marked the first US trading day since Chinese regulators banned Didi's platform from app stores.

The brewery company made general health claims that are not allowed for alcoholic drink promotions.

An industry body has warned that tech companies could stop offering services if the new law goes ahead.

The majority of workers in Iceland now look set to move to shorter hours for the same pay.

British Airways and Virgin Atlantic have teamed up with the UK's biggest airport for the pilot scheme.

The US defence department is scrapping a cloud computing contract, which sparked a row between Amazon and Microsoft.

Tuesday marked the first US trading day since Chinese regulators banned Didi's platform from app stores.

The brewery company made general health claims that are not allowed for alcoholic drink promotions.

An industry body has warned that tech companies could stop offering services if the new law goes ahead.

The majority of workers in Iceland now look set to move to shorter hours for the same pay.

The US defence department is scrapping a cloud computing contract, which sparked a row between Amazon and Microsoft.

Tuesday marked the first US trading day since Chinese regulators banned Didi's platform from app stores.

The brewery company made general health claims that are not allowed for alcoholic drink promotions.
By Kevin Peachey
Personal finance correspondent, BBC News
By Beth Timmins
BBC News
By Kevin Peachey
Personal finance correspondent, BBC News
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Business correspondent, BBC News
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BBC News
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BBC News
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Business reporter, BBC News
By Dougal Shaw
Business reporter, BBC News
A new system of colourful codes printed on packaging is being introduced by a food company to help visually impaired and blind people shop for groceries more easily.
By Kevin Peachey
Personal finance correspondent, BBC News
A pilot is in progress to see if invisible barcodes can improve recycling rates. Dougal Shaw reports.