'Hassle' for taxis to help disabled
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'Hassle' for taxis to help people with disabilities

Some taxi services in Wales are refusing to pick up passengers who use wheelchairs or assistance dogs, a campaign group has claimed.

Disability Wales said people are being ignored and refused cab journeys leaving them "stranded and humiliated".

It wants the Welsh Government to use new powers over transport to ensure they are treated fairly by cab drivers.

The Welsh Government said it plans to introduce new national standards "to drive out poor practice".

Nicki Cockburn, who is totally blind and has a guide dog, and Glyn Furnival-Jones, who is living with Multiple Sclerosis and uses a wheelchair, told BBC Wales about their experiences.

  • 05 Oct 2017
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