Royal Mail staff on 'missing postcode' woes
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Staff at Royal Mail's Glasgow sorting office on the busiest day of the year

Workers at post offices up and down the country are gearing up for their busiest day of the year.

The Royal Mail has recruited hundreds of extra staff to help ensure the millions of parcels and cards get to their destinations on time.

BBC Scotland's Laura Maxwell has been to Scotland's biggest sorting office, at Springburn in Glasgow, to find how they are getting on.

  • 16 Dec 2016