Commuters at a ticket machine
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Rail commuters 'unaware' of cheaper fares

Rail commuters who buy tickets from self-service machines could be paying more than double for their journey, according to London TravelWatch.

It has called on the government to make changes to ensure ticket purchasing simpler.

BBC London's Alex Bushill spoke to Janet Cooke, the chief executive of London TravelWatch.

  • 31 Oct 2014