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CAB calls for cap on bills on stolen mobile phones

Stolen mobiles are still causing victims "shock bills", in spite of government promises to cap call charges, Citizens Advice has said.

The watchdog said consumers have faced charges of up to £23,000 each, after thieves used their phones.

A year ago the culture secretary, then Maria Miller, promised that such charges would be capped at £50 by the Spring of 2014.

The government said it was waiting for the industry to agree the details.

Emma Simpson reports.

  • 12 Dec 2014
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