Broadway Hotel, Blackpool
Media playback is unsupported on your device

Couple 'fined' £100 by hotel over bad Trip Advisor review

A couple have been "fined" £100 for posting a review on Trip Advisor, describing a Blackpool hotel as a "rotten stinking hovel".

Tony and Jan Jenkinson stayed in the Broadway Hotel for one night in August, but were unimpressed with the experience.

They had the £100 charge levied to their credit card two days after their critical comments were posted online.

The manager has not been available for comment, but trading standards say the hotel will stop making the charge.

Judith Moritz reports.

  • 19 Nov 2014
Go to next video: Couple 'fined' over bad hotel review