Snow being cleared at Heathrow airport
Media playback is unsupported on your device
Video

BAA boss Colin Matthews refuses bonus over snow chaos

Heathrow airport's boss is to forgo a bonus, as snow-hit air and rail firms begin clearing their passenger backlog.

Colin Matthews said his focus was on getting people moving and rebuilding confidence in the airport, which was criticised for its response to snow.

Eurostar is operating almost normally but most national rail routes report problems, including East Coast again. Most airports warn of some disruption.

Richard Scott reports.

  • 22 Dec 2010
Go to next video: BAA responds to flight delay criticism