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Neil Diamond album download costs mobile user £2600

A woman has been charged £2,600 for downloading a Neil Diamond album abroad.

Katie Bryan downloaded the 300mb album whilst holidaying in South Africa, taking 20 minutes and costing £8 per megabyte once her foreign allowance was used up.

Orange said they had warned Miss Bryan via text that she had used 250mb outside the EU that month, but still significantly reduced the bill to £400 - which she was happy with.

Miss Bryan told BBC Radio 5 live's Victoria Derbyshire: "It was stupid, yes. I didn't really realise how big an album was in megabytes and what it was costing."

  • 14 Apr 2014
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