Tech boss: 'Get trust right and you will succeed'

Ben Brabyn runs a technology incubator called Level39, where start-up companies come up with new computer programs for business. His job is to connect the start-ups with clients. However, rather than trying to match them directly, he says it's better to make Level39 a place where buyers and sellers can get to know and trust each other.

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Video journalist: Jeremy Howell

BBC News