'Obsess about and understand your customer'
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'Obsess about and understand your customers'

You may not have thought about it, but the market for glasses is dominated by a handful of giants - such as Specsavers and Vision Express. So how does a small start-up firm break into the business? We asked Tom Broughton, founder of the London-based eyewear company Cubitts.

Video journalist: Jeremy Howell

  • 05 Mar 2018
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