James Caan: 'Timekeeping as important as education'
Former Dragons' Den star James Caan has said "soft skills" such as good timekeeping and team work are as important to business success as formal education.
He made the comment during a discussion with Victoria Derbyshire about why productivity levels in the UK are so low.
He argued that part of the problem is that the British economy is dominated by the service sector, where productivity cannot be measured.
He said he regularly meets business owners who have no idea how to measure their output - and very few who link remuneration and productivity.
01 Jul 2015