A woman walks past an RBS building
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RBS fined for 'serious failings' in its mortgage advice

Royal Bank of Scotland has been fined £14.5m for failing to ensure customers were given proper advice about their mortgages.

The City watchdog, the Financial Conduct Authority, says the bank - which is largely owned by the taxpayer - did not fully consider people's budgets, and did not advise them on a suitable mortgage term.

Emma Simpson reports.

  • 27 Aug 2014
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