NatWest branch
Media playback is unsupported on your device

'I can't pay my staff', says NatWest customer

The underlying technical issue which has been disrupting payments at NatWest and Ulster Bank has been resolved according to a bank source.

However, inconvenience to customers is likely to continue through the day as staff try to get the system back on its feet.

The bank has a backlog to clear but it hopes everything will be back to normal by Monday.

Vip Measuria is a local shop owner in Borrowash in Derby who is a NatWest customer.

He told the BBC he cannot pay his staff.

  • 22 Jun 2012
Go to next video: NatWest hit by technical problems