Heathrow airport: Disruption after 'issues' with IT system

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image copyrightReuters
image captionThe disruption is the result of an IT issue, British Airways said.

An IT problem at Heathrow caused disruption on Saturday night, a spokeswoman for the airport said, after travellers reported flight delays.

Some IT systems failed at around 20:50, causing delays in handling baggage and problems with the online live arrivals and departures service, she added.

The spokeswoman said the issue was later resolved.

A number of people took to social media to complain of problems, with some reporting "huge delays" at the airport.

British Airways said the problems affected all terminals.

A BA spokeswoman said: "Passengers are experiencing disruption as a result of issues with one of Heathrow Airport's IT systems.

"British Airways is working with the airport to resolve matters. Passengers should check with Ba.com regarding their flight."

A spokeswoman for Virgin Atlantic said six flights due to depart from Terminal 3 had been delayed by about 30 minutes.

Public react to delays at Heathrow

image copyrightMatthew Davis
image copyrightMatthew Davis
image copyrightMatthew Davis
image copyrightGetty Images

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