Heathrow airport: Disruption after 'issues' with IT system

image copyrightReuters
image captionThe disruption is the result of an IT issue, British Airways said.

An IT problem at Heathrow caused disruption on Saturday night, a spokeswoman for the airport said, after travellers reported flight delays.

Some IT systems failed at around 20:50, causing delays in handling baggage and problems with the online live arrivals and departures service, she added.

The spokeswoman said the issue was later resolved.

A number of people took to social media to complain of problems, with some reporting "huge delays" at the airport.

British Airways said the problems affected all terminals.

A BA spokeswoman said: "Passengers are experiencing disruption as a result of issues with one of Heathrow Airport's IT systems.

"British Airways is working with the airport to resolve matters. Passengers should check with Ba.com regarding their flight."

A spokeswoman for Virgin Atlantic said six flights due to depart from Terminal 3 had been delayed by about 30 minutes.

Public react to delays at Heathrow

image copyrightMatthew Davis
image copyrightMatthew Davis
image copyrightMatthew Davis
image copyrightGetty Images

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