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Privacy Notice

Thank you for your interest in uploading a contribution to BBC Learning English

Your trust is very important to us. The BBC is committed to protecting the privacy and security of your personal information. It is important that you read this notice so that you are aware of how and why we are using such information. This privacy notice describes how we collect and use personal information about you during and after your relationship with us, in accordance with data protection law.


Why are we collecting your personal information?

Your personal data will allow us to contact you if we have any questions about your contributions and to use your contributions as part of BBC Learning English's output on our website, social media platforms, partner platforms and our app. If we publish your contribution:

  • we will use your email address to let you know
  • we will publish your name as part of your contribution
  • we will publish your country as part of your contribution if you provide that information


What information are we collecting?

The BBC will collect and process the personal information that you provide. This includes any personal data in the contributions that you upload. There are two types of personal information: personal data and special category data. Special category data is still personal data, but its processing by the BBC requires the BBC to follow additional compliance steps.


The personal data is:

  • Name
  • Email address
  • Country [optional]


The BBC will not ask for any special category data. However the following special category data may be captured from any contributions that you upload:

  • Racial and ethnic background from any audio-visual footage
  • Disability status from any audio-visual footage


Who is the Data Controller?

The BBC is the “data controller” of your personal information. This means that the BBC decides what your personal information is used for, and the ways in which it is processed. For the avoidance of any doubt, your personal information will be collected and processed solely for the purposes set out in this privacy notice. As the data controller, the BBC has the responsibility to comply, and to demonstrate compliance with, data protection law.


What is the lawful basis for processing?

The legal basis on which the BBC processes your personal information is the performance of its public task. The BBC’s role is to act in the public interest and to serve all audiences with content which informs, educates and entertains.

The BBC processes your special category data, such as racial and ethnic background and disability status (if applicable) on the lawful basis that processing is necessary for reasons of substantial public interest as the BBC has a mandate to provide distinctive output and to support learning for people of all ages.


Do we Share your personal information with Third Parties?

The BBC will not share your personal data with any third party, without obtaining your permission, except as required by law.


Retention Period

If your contribution is not used, we will only retain your personal data for a period of 12 months. At this point, your personal data will be deleted.

If your contribution is published, the personal data you provided as part of your submissions will be retained for 7 years in accordance with the BBC's retention policies.  Any personal information in the broadcast content will be made available publicly through various mediums and archived in accordance with the BBC’s Editorial Guidelines. Published material will be available indefinitely.


Your Rights and how to contact us

If you have any questions about how the BBC handles your personal information, or if you wish to contact the BBC to exercise your rights of access to, and/or rectify, erase, object to or restrict processing of  your personal data, please contact us via post or email at DataProtectionEnquiries@bbc.co.uk

Should you wish to contact the BBC’s Data Protection Officer, you can do so by post or via email at dpa.officer@bbc.co.uk

If you wish to raise a complaint with the BBC about the way it has handled your personal information and you are dissatisfied with the BBC’s response, you are entitled to lodge a complaint with a supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO), which can be contacted at:  https://ico.org.uk/concerns