• BBC iPlayer
iPlayer Help Troubleshooting BBC iPlayer closure on some older TV devices – 29 Sept 2016

BBC iPlayer closure on some older TV devices – 29 Sept 2016

An early version of the BBC iPlayer TV app has now closed on some older connected TV devices.

You do not need to buy a new TV. If you’re using a TV that’s affected, you can still use your existing TV, but to use BBC iPlayer you’ll need a device that connects to your TV. For information on the types of devices that you can use have a look at our Get iPlayer - TV FAQ. While we can't tell you exactly what to pick (because eveyone is different) the link below will give some advice on your options.

Click on this link to visit our FAQ page which provides help with choosing what device to connect to your existing TV.

Why we closed this version of BBC iPlayer

This version of BBC iPlayer (V2) represented a very small percentage of users and it wasn’t cost efficient to maintain all the technology and systems on which they depended. Where possible we updated devices to the new version of BBC iPlayer, but the devices that were closed did not have the technical capabilities to use a newer version of BBC iPlayer.

MHEG Closure

For the six months prior to the closure, all devices affected have had an on-screen message warning users of the closure every time BBC iPlayer was accessed. So hopefully, you’ve been able to adapt your TV before the 29th September.

Affected Devices

Below is a list of devices that were previously certified but have since been closed. Certification is the process of testing and approval by the BBC and manufacturers to ensure BBC iPlayer works properly (as well as the legal and contractual agreements between the BBC and each manufacturer).

Please note if your device has been affected but is not listed; please check our Manufacturer pages to see whether it was actually certified to use BBC iPlayer. 

Company Product Model/Year
Bush FSAT+500 2014
Bush FSATHD 2014
Bush FSAT+500 2014
Bush  BFSAT01HD 2009
Bush  7105 (320GB) 2011
Bush  7105 (500GB) model: BU11FSRHD50 2011
Echostar HDS-600RS 2011
Echostar HDT-610R Ultra Slim Box 2012
Ferguson  F101HDSAT 2010
Goodmans  7105 (500GB) model: GD11FSRHD50 2011
Grundig/Goodmans GFSDTR500HD (500 GB) 2009
Grundig/Goodmans  Grundig GUFSAT01HD/GFSAT200HD 2010
Grundig/Goodmans  GFSDTR320HD (320GB) 2009
Humax Foxsat HD 2008
Humax Foxsat HDR (320GB/500GB/1TB) 2008
Logik LHDFSAT11 2011
Logik LHDFSAT11 2011
Manhattan Plaza HD-S 2011
Manhattan Plaza HD-S2 2013
Manhattan Plaza HD-S 2011
Manhattan Plaza HDR-S 2012
Manhattan Plaza HD-S2 2013
Panasonic PAL09 2009
Panasonic PAL10 - TX-L37G20B 2010
Panasonic DMR-BS850/DMR-BS750/DMR-XS350 2010
Panasonic PAL08 2008
Panasonic DMT-XS350 2009
Sagem DSI86HD 2009
Sagem DTR94250S/DTR94320S/DTR94500S 2009
Samsung SMT-S7800 (500 GB) 2011
Sony KDL-ssV5800* 2009
Sony KDL-ssW5810* 2009
Sony KDL-ssLX90x* 2010
Sony KDL-ssNX81x* 2010
Sony KDL-ssNX80x* 2010
Sony KDL-ssNX71x* 2010
Sony KDL-ssNX70x* 2010
Sony KDL-ssHX90x* 2010
Sony KDL-ssHX80x* 2010
Sony KDL-ssHX70x* 2010
Sony KDL-ssEX70x* 2010
Sony KDL-ssEX71x* 2010
Sony KDL-ssEX603* 2010
Sony KDL-ssEX605* 2010
Sony KDL-ssEX50x* 2010
Sony KDL-ssEX403* 2010
Sony KDL-ssNX503* 2010
Technisat HDFS 2009

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