Homepage

Accessibility links

  • Skip to content
  • Accessibility Help
BBC Account
Notifications
  • Home
  • News
  • Sport
  • Weather
  • iPlayer
  • Sounds
  • Bitesize
  • CBeebies
  • CBBC
  • Food
  • Home
  • News
  • Sport
  • Reel
  • Worklife
  • Travel
  • Future
  • Culture
  • TV
  • Weather
  • Sounds
More menu
Search BBC Search BBC
  • Home
  • News
  • Sport
  • Weather
  • iPlayer
  • Sounds
  • Bitesize
  • CBeebies
  • CBBC
  • Food
  • Home
  • News
  • Sport
  • Reel
  • Worklife
  • Travel
  • Future
  • Culture
  • TV
  • Weather
  • Sounds
Close menu

Breadcrumb

  • iPlayer help home
  • Mobile and tablet issues

Features

  • What is the beta programme for BBC iPlayer on connected TVs and games consoles?
  • What is My Programmes?
  • Can you notify me when a new episode becomes available?
  • How do I add programmes to My Programmes?
  • What is Picture in Picture mode and how do I use it?
  • How do I activate AirPlay on my iPad, iPhone or iPod touch?
  • Does my TV device support Live or Watch from Start?
  • Can I pick up watching a programme where I left off?
  • General information about HD (High Definition)
  • Why can't I watch Ultra HD content on my Fire TV Stick 4K - 1st Gen (2018) anymore?
  • How do I change the video quality on my computer or laptop?
  • Can I use Alexa on my Amazon Fire TV with BBC iPlayer?
  • Why does my video quality change by itself sometimes?
  • Can I watch programmes in Ultra HD on my connected TV?
  • Why am I seeing trailers on BBC iPlayer?
  • What is autoplay and can it be toggled on or off?
  • How can I manage my Continue Watching list?
  • How do I fast forward or rewind live programmes on my TV?
  • How do I turn off personalised features in BBC iPlayer?
  • What does the Share option mean?
  • How do I use Live Restart?
  • What are recommendations?
  • How do I use Chromecast with BBC iPlayer?
Subscribe to Features

Browse our help categories

Getting Started

About BBC iPlayer and our policies
Accessibility
Getting started with BBC iPlayer
Need more help?
Parental controls
Signing in
Supported devices

Watching iPlayer

Downloading
Features
Programme availability
Recent changes to iPlayer
Watching outside the UK

Resolving Issues

Mobile and tablet issues
Playback issues
Smart TV and games console issues
Computer issues

Children's Experience

About the Children's Experience

Explore the BBC

  • Home
  • News
  • Sport
  • Weather
  • iPlayer
  • Sounds
  • Bitesize
  • CBeebies
  • CBBC
  • Food
  • Home
  • News
  • Sport
  • Reel
  • Worklife
  • Travel
  • Future
  • Culture
  • TV
  • Weather
  • Sounds
  • Terms of Use
  • About the BBC
  • Privacy Policy
  • Cookies
  • Accessibility Help
  • Parental Guidance
  • Contact the BBC
  • BBC emails for you
  • Advertise with us
  • AdChoices / Do Not Sell My Info
Copyright © 2022 BBC. The BBC is not responsible for the content of external sites. Read about our approach to external linking.