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Computer issues
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Computer issues
Why can't I launch BBC iPlayer Downloads when using Firefox?
Why do the play controls remain on screen?
Troubleshooting problems on a computer or laptop
Why do I get a blank screen when switching to full screen?
Why is there a blank screen on the website where programmes would normally play?
Why is there a spinning wheel when I try to play programmes on the website?
Troubleshooting problems with downloads on a computer or laptop
How do I clear the cache (browsing data or temporary internet files)?
Why am I seeing an error message when I try to play BBC audio and video?
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