• BBC iPlayer
iPlayer Help Troubleshooting Problems accessing BBC iPlayer on PlayStation

Problems accessing BBC iPlayer on PlayStation

If you’re having trouble accessing BBC iPlayer on your PlayStation 3 or PlayStation 4, and can’t see the TV/Video Services option in the XMB, please try the following:

  1. Register with the PlayStation Network
  2. Sign in to the PlayStation Store
  3. Download a TV/Video Service
  4. Exit the PlayStation Store
  5. TV/Video Services should now be displayed
  6. Under TV/Video Services, select “My Channels”
  7. BBC iPlayer is listed under this category

It may prompt you to download BBC iPlayer. Do this and the BBC iPlayer icon will display in the TV/Video Services list. You may also need to restart your console a few times.

If you're still having problems accessing BBC iPlayer on your PlayStation after following these steps, have a look at our Troubleshooting problems on Connected TVs and Games Consoles page for more advice.

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