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iPlayer Help Latest News & Issues Why won't my downloaded programmes play on my computer or laptop?

Why won't my downloaded programmes play on my computer or laptop?

*** Update: Thursday 27 June *** 

We're aware that some people are unable to play the programmes they've downloaded to the BBC iPlayer Downloads application on their computer. Some people have reported that programmes simply will not play, and others have reported a continuous spinning circle. 

We're working on a resolution to this issue and we'll update this page with any further information. In the meantime, we suggest removing the programme you've downloaded and re-downloading it. This should allow you to play the download. 

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