• BBC iPlayer
iPlayer Help Latest News & Issues Why must I sign in to a BBC account to use BBC iPlayer?

Why must I sign in to a BBC account to use BBC iPlayer?

Without signing in, you‘ll be unable to play programmes or choose to benefit from the personalised features that BBC iPlayer offers.

We need to understand more on what people are watching to ensure we are providing something for everyone. Up until now, we could only tell how many people used BBC iPlayer, but having more data like age, gender and location will ensure we’re better serving all our audience.

You won’t have to sign in every time you visit BBC iPlayer as you should stay signed in for two years on each web browser or app. Sign in isn’t currently required to watch children’s content on the BBC iPlayer website. 

Having trouble staying signed in? Check our Why do I have to sign in every time I use BBC iPlayer? FAQ for advice. 

We share some of your personal information with TV Licensing to check if you are using BBC iPlayer and to keep their database up to date. You can read more about how we use your information on our BBC privacy promise page on the Using the BBC website.

Visit BBC account help for support. If you want to know more about why you have to sign in, read our About the BBC blog: The next stage of a more personal BBC for everyone.

Signing in is quick, free and easy, and means you can add programmes for later, get personalised recommendations and pick up watching programmes where you left off across your devices. If you need some help signing in or creating an account, visit our Where can I get help signing in or creating a BBC account? FAQ.

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