Known Issues

    TV | Under investigation

    Why is the BBC logo flashing on and off on my Amazon Fire TV when watching in UHD?

    BBC logo flashing on Amazon Fire TV in Ultra HD

    Download | Under investigation

    Why won't my downloaded programmes play on my computer or laptop?

    Downloaded programmes not playing on BBC iPlayer Downloads application

    TV | Under investigation

    Why is BBC iPlayer failing to load on my connected TV?

    Reports of BBC iPlayer not loading on connected TV devices