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iPlayer Help How-to Guides Signing in & BBC account How do I sign in to BBC iPlayer on my connected TV?

How do I sign in to BBC iPlayer on my connected TV?

Before you start...

Make sure you've:

  • Got a BBC account. You can use your existing one. If you don’t already have one you can register by going to bbc.com/account.
  • Signed in to your BBC account on a second device, such as a mobile, tablet or computer. This is where you'll enter the code shown on your TV. Not signed in yet? Click here to sign in on your mobile, tablet or computer.

Ready? Here's what you need to do.

  1. Sign in to your BBC account on your second device (mobile, tablet or computer) if you haven't already. Click here to sign in on your mobile, tablet or computer.

  2. Open the BBC iPlayer application on your TV.

  3. You might be asked to sign in at this point - if you are, select Sign In. If you're not asked to sign in when you open the app, click on the sign-in icon on the top menu. It’s to the left of the Home menu item.

    Sign In TV 1
  4. Go back to your second device (mobile, tablet or computer) and go to bbc.com/account/tv. This will take you straight to the PIN entry screen. (You might be asked to confirm your sign-in details, so if you see a screen asking "Is that you?" just check your email address and password and select Sign in.)

  5. On your second device, enter the activation code that appears on your TV screen, then select Sign in on your TV.

    SignInTVTablet
  6. Wait a few seconds for your TV to catch up, and then you're done! You're now signed in on your TV.

Sign In TV 2

Here are some things to be aware of:

  • If you don’t use the activation code, it will expire after 60 minutes so you'll need to start again.
  • Only one person can use the activation code. If two or more people try to use the same code, it won’t work.
  • If you see a message saying "Sorry, something isn't working right now. Please try again later," that means we’re having technical issues. Please do try again later.
  • Sign-in isn't available on all TVs. That's because of variations in software and technology. We've got more information about this in our Why isn't sign-in available on my TV? FAQ. 

What if I don't have a mobile, tablet or computer?

If you are required to sign in to BBC iPlayer on your TV and you don't have a second device, it is still possible to use BBC iPlayer on your TV. You'll need to have access to a telephone (this doesn't need to be a smartphone - a regular telephone will do). Minicom facilities are also available if you have a speech or hearing impairment. 

Follow these steps: 

  1. Open the BBC iPlayer application on your TV.
  2. Press the Sign In button.
  3. You should see a screen asking you to use a second device to sign in. At the bottom of the screen it should say, "Don't have a mobile, tablet or computer? Press down." Press down on your remote control. 
  4. Follow the on-screen instructions to get access to BBC iPlayer.

Please note this option is only available for connected TV devices.

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