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iPlayer Help Downloads Getting started with BBC iPlayer Downloads on computers

Getting started with BBC iPlayer Downloads on computers

What is BBC iPlayer Downloads? 

BBC iPlayer Downloads is an application you can install on your computer to download programmes from the BBC iPlayer website. Once installed, you'll be able to watch downloaded programmes on your computer when you're not connected to the internet or when you're outside of the UK.

How do I install BBC iPlayer Downloads? 

You can install BBC iPlayer Downloads by heading to our BBC iPlayer Downloads installation page. BBC iPlayer Downloads is available on the following operating systems: 

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
  • Mac OS 

See our How do I install BBC iPlayer Downloads on a PC or Mac? FAQ for a step-by-step guide on how to install the BBC iPlayer Downloads application on a PC or Mac.

Frequently asked questions about BBC iPlayer Downloads: 

  • How long am I able to watch a programme once it's been downloaded?

You can download and watch programmes offline for the same amount of time they're available for on the website. So if a programme is still available for 15 days on the website, you still have 15 days to watch it as a download. At the end of that period, the download programme will be deleted. So keep an eye on the expiry date of each programme you download to make sure you don't miss out!

  • Is the Parental Guidance Lock feature available on BBC iPlayer Downloads?

Yes. If you have the Parental Guidance Lock turned on - like you would for playing programmes on the website - you’ll need to enter your PIN to download any programme with a guidance label.

  • Are subtitles available on downloads? 

If subtitles are available when you stream a programme then they'll be available on the download. You can turn subtitles on or off by selecting the ‘S' button in the playback console.

  • How do I download the HD version of a programme? 

There are two quality versions of a download: Standard Definition and High Definition. Once you click on the Download option on the website it will ask if you have already installed BBC iPlayer Downloads. It will then present the option to Download in SD or Download in HD.

  • What is Series Record? 

Series Record lets you subscribe to any BBC TV series, and have new episodes automatically downloaded to your computer as soon as they become available. Find out more about and how to use Series Record on the What is Series Record for BBC iPlayer Downloads? FAQ. 

  • Can I change where the download files are stored on my computer?

Yes, you can change the location of where BBC iPlayer Downloads files are stored on your computer. To change your destination folder, go to Settings (found in the top right-hand corner of the application) and click on Change destination folder. For more about changing your destination folder location, check the Can I change where I store my downloaded programmes (PC/Mac)? FAQ.

Terms of Use and the Privacy and Cookies Policy

The information detailed in the Terms of Use of BBC Online Services tells you how you may use BBC iPlayer and other BBC Online Services to access, view and/or listen to content that the BBC makes available to you through these services. You can read the Terms of Use on the Using the BBC website.

Also on the Using the BBC website, you can read the BBC Privacy and Cookies Policy and find more information about how your data is captured on apps, devices and TVs

Having trouble with BBC iPlayer Downloads? We've got steps on our Troubleshooting problems for downloads on PC and Mac FAQ which may help resolve any issues you're experiencing with the BBC iPlayer Downloads application.

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