• BBC iPlayer
iPlayer Help How-to Guides Why do I need JavaScript and how do I enable it?

Why do I need JavaScript and how do I enable it?

JavaScript is a common computer language that BBC iPlayer needs to run correctly.

If you already have JavaScript enabled but it is not recognised, try clearing the browser cache or refreshing the page. We also recommend you use one of the browsers we support for use with BBC iPlayer.

Here’s what to do if you’re being asked to enable JavaScript, depending on what browser you’re using:

Internet Explorer

  1. In the Tools menu select Internet Options
  2. Click on the Security tab
  3. Click on Custom Level
  4. Scroll down to the section labelled Scripting
  5. Under Active Scripting, select Enable
  6. Reload the iPlayer page

Mozilla Firefox

Since version 29, Firefox users can only disable or enable JavaScript via advanced settings. Please also ensure that if you have a script blocking tool such as NoScript installed it is set to allow bbc.co.uk. For more information please see the Mozilla Support site: https://support.mozilla.org/en-US/kb/javascript-settings-for-interactive-web-pages

Chrome

  1. Go to Chrome Menu
  2. Click on Settings
  3. Click on Show Advanced Settings
  4. Under Privacy click on Content Settings
  5. Under JavaScript select “Allow all sites to run JavaScript (recommended)”
  6. Click OK
  7. Close Settings and reload the iPlayer page

Safari on Mac OS X

  1. In the Safari menu select Preferences
  2. Click on the Security tab
  3. Make sure the Enable JavaScript box is ticked
  4. Close Preferences and reload the iPlayer page

Safari on iOS

  1. Open Settings
  2. Tap Safari
  3. Tap Advanced
  4. Make sure the JavaScript slider is set to enabled
  5. Return to Safari and reload the iPlayer page

For more information about JavaScript, check out the BBC WebWise guide to JavaScript.

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