Having problems downloading on the BBC iPlayer app? Here are some steps to try:
Try these steps to see if they help:
Here are some reasons why downloads are failing on your mobile or tablet:
Check the latest news and issues section on the Help Site for information on current issues with downloading on mobile or tablet devices.
We're aware of some reports of downloads failing to complete in full on some Amazon Fire, Android, and iOS devices. For more information on these issues and steps to try, please see the following FAQ: Why are downloads failing on my mobile or tablet?
A very small number of Android devices are currently experiencing serious bugs with video downloads so we have been forced to disable this feature on these affected devices. Find out if your device is affected on our Why can't I download programmes on my Android or Amazon Fire phone/tablet? FAQ.
Sorry about that. Please take a second to tell us what's wrong with it.