Maybe you could hold a seminar of some sort for Dan's DESKTOP downloads product Development team? They need to learn how to develop and test quite urgently.
The Blog post, and only user consultation, mentioned above has attracted complaints into three figures! The previous "repair" to the previous product left lots of people having to do a clumsy work around every 7-10 days to avoid DRM issues and automatic early deletions. Many bugs carried through from previous versions were never fixed and the new product has removed the features affected and introduced a whole new set of bugs.
You could also help Dan (is he your boss by the way or the other way around?) Understand the meaning of the word "simpler" used in his title. We don't know about "reliable" yet because nobody has tried to keep a download for more than a few days, if they can get anything to download in the first place.
I am not an Android device user, they tend to have rather small screens for TV viewing though don't they? I find it very strange that the BBC put more resources into the latest gizzmo (tablet, smartphone, smartTV, etc...) While leaving the existing users of their download service for larger screened Windows and Mac devices with un-tested un-supported (with help or bug fixes) software. Then having the supreme arrogance to replace it with an un-tested downgrade and call it an improvement!
Is it not true that ex-iPlayer Desktop users are more likely to be licence fee payers than users of BBC TV downloads for Android devices?