I’ve seen that the Red Button text service is closing. Is this true?

Yes, from early 2020, the text based service from the Red Button will no longer be available. The text based service includes news and sport headlines and business, weather, travel and lottery updates. 

The video elements of the service will continue and you’ll still be able to enjoy lots of extra coverage from a huge range of sports and live events. 

When is this happening? 

From January 2020, the Red Button text service will close. People can currently see messages on the Red Button letting them know about the closure and giving them information about alternative services from the BBC across TV, Radio and Online. 

Why is the BBC doing this? 

This isn’t a decision we’ve taken lightly but we want to give people even better services in the future and this means balancing the resources we need to maintain the Red Button text service with the additional resource needed to create new and better ways for viewers to experience BBC content across all our platforms (TV, radio and online). To find out more about the exciting ways we are developing our services, head to our blog about this change.

What are the alternatives to the Red Button text service – and where can I find them? 

There are lots of ways you can still access the information you previously found on the Red Button text service. 

On TV…

The BBC News channel has up-to-the minute news headlines and analysis on all the main news stories of the day – as well as regular sport, business and market bulletins.  

On Radio…

BBC Radio 5 Live and Radio 4 both also provide news headlines and analysis throughout the day and BBC Local Radio stations offer local news, weather and travel updates. 

Online…

If you have an internet connected TV you can go to BBC iPlayer which has comprehensive news and sport sections, updated daily. 

If you have an internet connection on your laptop, tablet or mobile then head to the BBC website for the latest news, sport, business and weather headlines. These links on the BBC website should help you get started: 

https://www.bbc.co.uk/news

https://www.bbc.co.uk/news/localnews

https://www.bbc.co.uk/sport

https://www.bbc.co.uk/news/business

https://www.bbc.co.uk/weather

https://www.national-lottery.co.uk/results

Or you can download the BBC News and BBC Sport apps onto your tablet and mobile for free. 

The BBC iPlayer and BBC Sounds apps are also available for free on your tablet and mobile. 

What if I don’t have access to the internet? 

On TV you can watch the twenty-four hour BBC News channel which has up-to-the minute news headlines and analysis on all the main news stories of the day – as well as regular sport, business and market bulletins. National Lottery updates are broadcast regularly throughout the week on BBC One after the News at 10. All BBC TV channels are equipped with subtitles for the hard of hearing and those with compromised eyesight. 

BBC Radio 5 Live and Radio 4 are also available, providing news headlines and analysis throughout the day. 

Or head to your BBC Local Radio station which offers regular local news, weather and travel updates from wherever you are. 

Will the changes affect the video services available via the Red Button? 

There are no plans to make changes to the Red Button video services, though the BBC will increasingly make even more extra sport and live event content available on BBC iPlayer.