Help and FAQs

Want to find out more about our output, get help using our services, or just have a general enquiry about the BBC?

We have compiled a selection of FAQs based on the questions we are asked most often.

There are also dedicated Help sites available for BBC iPlayer and BBC Sounds. To find out more see How can I get help with BBC iPlayer or BBC Sounds?

For help with your BBC Account see Can you help me with problems on my BBC account?

To leave feedback see How can I submit feedback about the BBC?

Naturally it’s not possible for us to answer every question on this site, so if any of our FAQs don't answer the question see How can I ask a question about a BBC programme or service? or How can I contact the BBC?

You can use the search bar above to search our FAQs. Top Tip: Try searching with a keyword, like the name of the programme or service you have a question about.