Like other organisations we have fewer staff currently able to work normally so would be grateful if you would only complain to us if it is essential. For this reason we regret we can’t answer calls but you can record your complaint. BBC schedules may alter for the same reason, so please read our latest scheduling information. We also have extensive online information about other BBC issues which may be helpful.
These pages have information about how to complain to the BBC, with links to the BBC’s Complaints Framework, the BBC’s regulator Ofcom and regular reports about complaints.
These are recent public responses we have made to issues of wide audience concern which have either generated significant numbers of complaints or raised significant issues (we do not respond publicly to all complaints we reply to).