Comments

We appreciate all comments, appreciative or otherwise, as it’s helpful to know what you think. We will circulate your comment the next morning for all staff to see. There are three ways to contact us:

How you can send us a comment

Phone

Call us or record your comments 24 hours a day:

03700 100 222*

03700 100 212* (textphone)

(*charged as geographic numbers)

Post

Send your letter to:

BBC Comments
PO Box 1922
Darlington
DL3 0UR


What happens to your comments

We read all comments in full along with all the other reaction we receive. If you call, we’ll summarise your points with you and then note them down. 

We then collate and classify all the reaction we’ve had overnight so we can circulate it the next morning to producers and managers to read and consider. In order to help us do this, we ask you to complete some details when you fill in our webform.

We can’t reply to or acknowledge all comments but do read them all. All the comments, appreciations and any other reaction we receive are considered alongside audience research. They inform our discussions about existing or new programmes, coverage and services.