Executive Complaints Unit archived reports

Archived reports of significant complaints upheld, resolved or not upheld by the ECU with statistics about complaints received at stage 2.

Archived ECU Report April - September 2019

Archived ECU Report October 2018 - March 2019

Archived ECU Report April – September 2018

Archived ECU Report October 2017 – March 2018

Archived ECU Report April – September 2017

Archived ECU Report October 2016 – March 2017

Archived ECU Report April – September 2016

Archived ECU Report October 2015 - March 2016