CBeebies Christmas Show 2019 - Hansel and Gretel

As ever, the show will feature many of CBeebies' most popular actors and presenters.

The show will be available on CBeebies and on BBC iPlayer from the 7th December.

There will also be an opportunity to see the show before the 7th December for a short run in cinemas nationwide from the 30th November, these screenings include additional exclusive content.

Apart from the theatre, how can we watch the Christmas Show?

The show will be available on CBeebies and on BBC iPlayer from the 7th December. There will also be an opportunity to see the show before the 7th December for a short run in cinemas nationwide from the 30th November. These cinema screenings will include additional exclusive content.

How much are you charging for the theatre tickets?

Theatre tickets are £15 per adult, £10 per child, 24 months and under on knees go free (**but must hold a Babes in Arms ticket). There is no additional booking fee for customers.

On Saturday 26th and Sunday 27th October there will be two performances per day (1pm & 4.30pm) and these tickets will be charged for.

The dress rehearsal on Friday 25th October will not be filmed and tickets for this will only be offered for FREE to local groups and charities through CiN, CR and local contacts at the theatre.

**Babes in Arms tickets are limited and cannot be booked online, please contact Box Office (phone or in person) to book them.

Can parents bring in under 2s to sit on laps for free?

The performance is suitable for children aged 3 upwards. But 24 months (babes in arms) and under are welcome to attend and ‘go free on knees’. There are limited numbers of ‘babes in arms’ tickets per performance due to safety restrictions. Please note Babes in Arms are limited and cannot be booked online, please contact Box Office in person or by phone on 0131 529 6000 to book them.

How do people get theatre tickets?

Half of the tickets (for both Saturday and Sunday) go on general sale at 10am on Thursday 19th September priced at £15 per adult, £10 per child.

The other half will go on sale at 10am on Thursday 26th September at the same price.

You can purchase tickets online, in person or over the phone.

Online at www.capitaltheatres.com

Phone: 0131 529 6000

In person: either at the Festival Theatre on 13-29 Nicolson St, Edinburgh EH8 9FT or at the King’s Theatre on 2 Leven St, Edinburgh EH3 9LQ

How do people get theatre tickets online?

You will be able to access the show page on Friday 13th September from 10am at https://www.capitaltheatres.com/whats-on/cbeebies-presents-hansel-gretel  

This show page will give you some general information about the show (dates, times, prices and access information). When the first release of tickets sells out, the ‘Buy Tickets’ button will be removed from the page and will reappear on Thursday 26th September.

When you click the ‘Buy Tickets’ button, you will automatically be placed in a queue from 10am (on sale time). We expect the queue to be very busy on the day, so please be patient. When your turn arrives, you will be able to choose the number of tickets (maximum 6 per booking) and location of seats and type of tickets you wish to purchase. After reviewing your Basket, you will be asked to either log into your account with us or create a new account. Once you have signed up or logged in, you will be able to complete your purchase.

We would recommend creating an account with Capital Theatres before tickets go on sale, so all you have to do on the day is log in. Please note Babes in Arms (24 months and under) tickets cannot be booked online, please contact Box Office in person or over the phone on 0131 529 6000.

Will you reduce the price of tickets to sell them?

No. The theatre ticket prices will not change from those already stated.

How many tickets can one person purchase?

There is a limit of 6 tickets per booking on all booking platforms.

Will more tickets become available?

More theatre tickets may become available closer to the event, once stage plans become closer to being finalised.

Is the show a sell-out?

This will be confirmed at a later date.

How many performances were there last year / will there be this year?

Last year there were four paid ticketed performances and this year it is the same.

How long is the theatre show?

The running time of the performance is 45 minutes; we anticipate the audience will be in the theatre for around an hour and a half.

How to find the Theatre

The Festival Theatre is located at the heart of Edinburgh on 13-29 Nicolson St, Edinburgh EH8 9FT. Find out more about how you can reach us at www.capitaltheatres.com/your-visit/festival-theatre/find-us

 (From Princes Street) The Festival Theatre is on Nicolson Street, which is the continuation of North Bridge heading south from the east end of Princes Street (the Balmoral Hotel is on the corner of Princes Street and North Bridge). The theatre is on the right hand side of the road; approximately 10 minutes walk from the east end of Princes Street.

The nearest rail station to the Festival Theatre is Waverley Station.

The Festival Theatre is accessible by many different bus routes across the city.

The main Lothian bus routes which serve the Festival Theatre are: 3, 3A, 5, 7, 8, 14, 29, 30, 31, 33, 37, 47, 49

First Buses: 86, 86A

Please note there is limited street parking around the Festival Theatre. There is a small car park located about 5 minutes walk from the theatre on Niddry Street (7am - 11pm, 7 days). For details of discounted car parking please visit www.capitaltheatres.com/your-visit/festival-theatre/find-us

If you wish to cycle, there are bike racks in front of the theatre as well as on the side (by Stage Door). You can plan your cycle route using one of the different interactive routes available at www.edinburgh.gov.uk/info/20087/cycling_and_walking/1480/plan_your_own_route including a QuietRoutes planner.

What is the capacity of the theatre in Edinburgh? And the capacity of theatres in recent years?

CBeebies Presents try to reach all areas of the UK with the variety of theatrical experiences on offer.

The Festival Theatre seat capacity is 1915, but stage planning and production take some seats out of use, so final number isn’t known at this point in time, but we estimate around 1800 seats per performance.

In 2018 The Regent Theatre Stoke had a maximum capacity of 1700 

In 2017 The Curve Theatre in Leicester had a capacity of 900

In 2016 The Crucible Theatre, Sheffield had a capacity of 980

In 2020 we are investigating Theatres in the south of England

Are all performances filmed for TV?

The four performances will be filmed, two on Saturday and two on Sunday.

Will there be free events on offer outside the theatre as in previous years?

There are no plans for free events outside the Festival Theatre.

Are there any seats for those with a disability who require a wheelchair or those who are deaf or partially sighted?

Yes. The theatre is fully compliant to cater for people who use a wheelchair and numbers of wheelchair-accessible seating tickets are available. Please call Box Office on 0131 529 6000 to book these tickets (these tickets are not available online). Assistance dogs are welcome. The Stalls also has RF induction loop access for those who are deaf and/or hard of hearing. Full details are available Via 0131 529 6000 more information on access can be found at www.capitaltheatres.com/your-visit/festival-theatre/access.

Will I be able to park my pram somewhere safe?

Yes. The theatre has a large cloakroom and pram store situated on the lower ground floor mezzanine. The cloakroom is free with a suggested donation of £1.

Am I guaranteed entrance?

Yes, if you have a ticket.

How many seats are available to the public?

The Festival Theatre seat capacity is 1915, but stage planning and production take some seats out of use, so final number isn’t know at this point in time, but we estimate around 1800 seats will be available per performance.

Are any of the tickets restricted view and if so are these offered at a reduced rate?

Some seats may have a partial restriction these will be clearly flagged at the time of booking, all tickets will be the same price.

Are tickets refundable?

Tickets will not be exchanged nor money refunded unless the performance is cancelled or postponed.

Will there be a complete list of cinema locations showing the film from the 30th November?

See www.cbeebieschristmasshow.com for listings and to book tickets. Please note that not all sites and showtimes are listed in advance and more will be added over time. So check back for updated details in the run up to the release and/or email info@modernfilms.com if you have any specific cinema queries.

Will audiences still be able to watch the CBeebies Christmas Show on the BBC?

Yes, it will be available on CBeebies Channel and on BBC iPlayer from Saturday 7th December for a minimum of 30 days.

What is the additional cinema content? What will be the cost of tickets?

There will be approximately 25 minutes of exclusive additional content specially made for the cinema. Please refer to www.cbeebieschristmasshow.com for more information from our cinema partner.

Why are the cinema tickets differing prices?

Each Cinema chain, and independent cinemas, are in charge of their own pricing. This is normal practice and is not controlled by the BBC.

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