BBC News website redesign (3)
Taken together, it's a mixture of responses - some pleased, some unhappy and many simply taking note of what's different and getting used to using the site.
There have also been lots of detailed queries, which we're grouping together and answering as many of as we can in this page of Frequently Asked Questions. There is also a new post giving a lot more detail on the design from my colleague Paul Sissons, Creative Director of the project, at the BBC Internet Blog.
A lot of the comments at this blog have been from people who aren't fans of the new design - the "it wasn't broken, why did you try and fix it?" point of view. As I noted in my earlier posts, we set out to make it easier for you to find, use and share our content wherever you are on the site. In doing this we researched carefully how people were using the site and identified quite a few things that could be improved on. We felt it was important to address these.
Some of you don't like the fact we've moved away from a design which had become very familiar, having stayed more or less the same for years. We hope that you get used to the new look in time. Others have suggested that the site now resembles CNN, the Sun and, perhaps, other websites with red banners. One of the key principles in the design process has been to make sure it feels like a BBC website.
If you are interested in what other people have been saying, a very early tweet from Stephen Fry kicked off the micro-blogging reactions; Jemima Kiss at the Guardian gives an overview and asks readers for their verdicts and Adam Sherwin has a post at Beehive City with a focus on the social media aspects.
Here in the newsroom, we've been getting to grips with the new formats and tools; an example of our new higher-quality video is Damian Grammaticas's report from Tibet and you can see an example of our larger picture galleries here.
So, with lots of help, I've pulled together some of the main questions you've raised and we've updated the FAQs: here are some of the latest additions.
Mobile devices: We're hearing from some of you that the redesign and changes in how the web addresses of stories are made up have caused some problems on certain mobile devices. We are actively looking into this - we think we have sorted many of them already, and aim to sort any others we discover as quickly as possible. The details and screengrabs you have been sending us have been very useful in this process. As with any other technical problems you experience, please let us know the details, providing as much information as possible; this will help us fix any problems you've spotted.
Facebook Recommend button: This feature is not appearing on some stories. We have identified a problem with this function that has been affecting some pages. We have reported the issue to Facebook and are working with them to resolve the issue. Once resolved, the button will reappear on all affected stories.
Accessibility: We've completely redeveloped the code that makes up our pages, and accessibility has been a key consideration every step of the way. We believe that you should find it even easier than before to navigate the site using accessibility tools such as screen readers and to enlarge the type on our pages. However, if you are experiencing problems with a particular piece of accessibility software and the new site, let us know, and we'll do our best to help you. This summer, we are also expecting to roll out an additional suite of accessibility tools which we hope will make your experience on the site even better.
Localisation: Some of you have told us that you have come across problems or received unexpected results when finding your area in our new "Add My News & Weather Location" box. We are aware of these problems and are taking action to fix them as soon as possible. We hope to have the majority of these sorted within the next few days.
Navigation bar: As well as moving our navigation bar, we've also changed some of the things that go in it - which some of you are finding inconvenient. Paul Sissons describes the thinking behind the changes to navigation at the BBC Internet Blog.
Kaspersky security software: Some people using this tool have had problems accessing the BBC website. We are in contact with Kaspersky and they are expecting to release an update later today.
White space: Some of you feel there is too much white space on our new pages. Over the last day, we've been rolling out more of the components that make up the story pages, so some of them have appeared with more space than will be typical. Paul Sissons explains the thinking behind this element of the design in his post.
Browser/operating system-specific issues: We want the site to look great, regardless of which browser or operating system you choose to run. A small number of you have let us know that the site doesn't look quite right in certain combinations of browser and operating system. We believe we have resolved a problem affecting the typeface you see, which should be standard non-bold non-italic Arial by default. There are some other issues we are still working to resolve. Again, your feedback has been invaluable and please let us know the details of any other such problems you experience, providing as much information as possible.
As my former colleague Martin Belam has spotted, we are trying hard to keep across as much of your feedback as we can - so please continue to explore the redesigned site and send us a message or leave a comment below; we will continue to update our Frequently Asked Questions.
Update 1814: I quite agree with those of you who are pointing out that most of the comments at this blog are opposed to the redesign. I was not trying to suggest otherwise. As I said, there are a lot of you who clearly aren't fans of the new design. I was also conveying that across all the feedback we've seen, including e-mails, social media and elsewhere on the web, the overall picture is more mixed. Given that there are several million users of the site, gauging overall response is more complicated than adding up the numbers of comments here - but it is something we will be watching closely and trying to gauge as accurately as we can in the coming days and weeks.
Steve Herrmann is editor of the BBC News website.