Sniffing out edits - update
As far as we can see, what the site is now showing looks like a more accurate picture of which comments are removed from our Have Your Say pages - when we posted on Tuesday these looked wrong. To make things more complicated we NOW think we’ve got a bug on our side which causes some comments not to show up - we're looking into this.
That doesn’t mean we aren’t removing some that break house rules - we are. To try and demystify how the Have Your Say pages work, I asked Matt Eltringham, a senior journalist in our interactivity team, to explain. There’s more on the pages themselves (under house rules) but here’s a summary:
- “The HYS debates are operated by a team of moderators who work across seven days a week from 0700 to 2300. Every day we receive about 10,000 emailed contributions to the debates we have started - debates often suggested by our readers.
- “These debates can be either fully or reactively moderated. If a debate is fully moderated, it means that all the comments are read first by our team of moderators before they are published on the site.
- "A reactively moderated debate means that some users who have registered with us through a simple online process beforehand are able to post their comments directly on the site without first being read by a moderator. Therefore, in reactive debates, all members’ comments are published on the site, then comments that break the house rules are removed by the moderation team. Most of the comments that break the house rules are highlighted to us by users who click the 'alert a moderator' button.
- "Regardless of whether a debate is pre or post moderated the presumption is that all comments should be published unless they break the house rules. These ban defamatory, abusive or offensive comments. We don’t edit comments or correct spelling or grammar.
- "But the sheer volume of contributions means that in practice we simply aren't able to publish all of the comments that don't break any of the House Rules.”
One more thing - you may also be interested in this interesting analysis of the News Sniffer site.